Warranty Request Intake Form
*Please enter the quantity of non-conforming or defective product being reported, Type, & Part/Date.
*Please report the type or category of product this falls under. ex. LED Light Chip, Fixture Housing, Poles, Bases, Arms, etc...
*Please be as detailed as possible. Please advise if any troubleshooting has been performed.

Please fill out the information below to receive replacement parts.

Drag & Drop Files, Choose Files to Upload You can upload up to 10 files.
Please upload any supplemental pictures or videos you may have regarding the defective equipment. Security is a huge priority for us at Visionaire, so we restrict file types to safe files only. These are: - Images like .png, .gif, .jpg - Documents such as .doc, .xls, .ppt, .pdf - Audio like .wav, .mp3, .mp4 - Video like .mpg, .mov, .wmv
Visionaire Lighting, LLC warrants all manufactured LED products and drivers for a period of five (5) years from date of shipment and all powder-coat paint finishes for a period of (2) years from date of shipment. Visionaire Lighting will repair or replace any defective or non-conforming products at our discretion. *Labor, equipment, and other installation costs for replacement items are not included or covered by our limited warranty and are the responsibility of the purchaser. *This warranty does not include other electrical components such as photocells, motion sensors, or other related equipment not manufactured by Visionaire Lighting. *No claim will be honored without prior written submission & approval. No other Guarantees or Warranties, expressed or implied, exist beyond those included above.

Pin It on Pinterest