Warranty Request Intake Form
*Please enter the quantity of non-conforming or defective product being reported, Type, & Part/Date.
*Please report the type or category of product this falls under. ex. LED Light Chip, Fixture Housing, Poles, Bases, Arms, etc...
*Please be as detailed as possible. Please advise if any troubleshooting has been performed.

Please fill out the information below to receive replacement parts.

Click or drag files to this area to upload. You can upload up to 10 files.
Please upload any supplemental pictures or videos you may have regarding the defective equipment. Security is a huge priority for us at Visionaire, so we restrict file types to safe files only. These are: - Images like .png, .gif, .jpg - Documents such as .doc, .xls, .ppt, .pdf - Audio like .wav, .mp3, .mp4 - Video like .mpg, .mov, .wmv
Visionaire Lighting, LLC warrants all manufactured LED products and drivers for a period of five (5) years from date of shipment and all powder-coat paint finishes for a period of (2) years from date of shipment. Visionaire Lighting will repair or replace any defective or non-conforming products at our discretion. *Labor, equipment, and other installation costs for replacement items are not included or covered by our limited warranty and are the responsibility of the purchaser. *This warranty does not include other electrical components such as photocells, motion sensors, or other related equipment not manufactured by Visionaire Lighting. *No claim will be honored without prior written submission & approval. No other Guarantees or Warranties, expressed or implied, exist beyond those included above.

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