View Our Warranty Warranty Request Intake FormPlease enable JavaScript in your browser to complete this form.*Form should be submitted by Visionaire Lighting Sales Rep*Yes, I am a Sales RepName *FirstLastCompany/Organization: *Title/Position: *Contact Phone: *Contact Email: *EmailConfirm EmailJob/Project Name: *Reference PO#: *Sold To: *Address: *Address Line 1Address Line 2CityState / Province / RegionPostal Code--- Select country ---AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBolivia (Plurinational State of)Bonaire, Saint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo (Democratic Republic of the)Cook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzech RepublicCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatini (Kingdom of)EthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIreland (Republic of)Isle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea (Democratic People's Republic of)Korea (Republic of)KosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia (Federated States of)Moldova (Republic of)MonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth Macedonia (Republic of)Northern Mariana IslandsNorwayOmanPakistanPalauPalestine (State of)PanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French part)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch part)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyrian Arab RepublicTaiwan, Republic of ChinaTajikistanTanzania (United Republic of)ThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUgandaUkraineUnited Arab EmiratesUnited Kingdom of Great Britain and Northern IrelandUnited States Minor Outlying IslandsUnited States of AmericaUruguayUzbekistanVanuatuVatican City StateVenezuela (Bolivarian Republic of)VietnamVirgin Islands (British)Virgin Islands (U.S.)Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland IslandsCountryQty: **Please enter the quantity of non-conforming or defective product being reported, Type, & Part/Date.Type: **Please report the type or category of product this falls under. ex. LED Light Chip, Fixture Housing, Poles, Bases, Arms, etc...Part # / Description: *Description of Problem: **Please be as detailed as possible. Please advise if any troubleshooting has been performed.I have more than one product/part to enter for this requestQty: **Please enter the quantity of non-conforming or defective product being reported, Type, & Part/Date.Type: **Please report the type or category of product this falls under. ex. LED Light Chip, Fixture Housing, Poles, Bases, Arms, etc...Part # / Description: *Description of Problem: **Please be as detailed as possible. Please advise if any troubleshooting has been performed.Add another product/partQty: **Please enter the quantity of non-conforming or defective product being reported, Type, & Part/Date.Type: **Please report the type or category of product this falls under. ex. LED Light Chip, Fixture Housing, Poles, Bases, Arms, etc...Part # / Description: *Description of Problem: **Please be as detailed as possible. Please advise if any troubleshooting has been performed.Please fill out the information below to receive replacement parts.Ship to First and Last Name for Replacement Parts: *FirstLastShip to Address for Replacement Parts: *Address Line 1Address Line 2City--- Select state ---AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingStateZip CodeSite Contact Name: *FirstLastSite Contact Phone #: *Site Contact Email: *File Upload: * Click or drag files to this area to upload. You can upload up to 10 files. Please upload any supplemental pictures or videos you may have regarding the defective equipment. Security is a huge priority for us at Visionaire, so we restrict file types to safe files only. These are: - Images like .png, .gif, .jpg - Documents such as .doc, .xls, .ppt, .pdf - Audio like .wav, .mp3, .mp4 - Video like .mpg, .mov, .wmv*I have read and understand the Visionaire Lighting Limited Warranty below, and acknowledge and agree to these terms and conditions: *CHECK THE BOX TO AGREE TO TERMS:Visionaire Lighting, LLC warrants all manufactured LED products and drivers for a period of five (5) years from date of shipment and all powder-coat paint finishes for a period of (2) years from date of shipment. Visionaire Lighting will repair or replace any defective or non-conforming products at our discretion. *Labor, equipment, and other installation costs for replacement items are not included or covered by our limited warranty and are the responsibility of the purchaser. *This warranty does not include other electrical components such as photocells, motion sensors, or other related equipment not manufactured by Visionaire Lighting. *No claim will be honored without prior written submission & approval. No other Guarantees or Warranties, expressed or implied, exist beyond those included above.Submit